PLEASE NOTE: You may NOT bring these presale vouchers directly to the venue for admission. You must redeem them online in advance for the specific date and time you would like to visit.
BEFORE YOU START: Please locate your original presale confirmation email that lists your voucher codes. Make sure to check your spam and promotions folder.
To redeem your presale voucher codes, simply follow the instructions below:
1. Select Your Date
2. Select Your Time
3. Select Your Quantity of Vouchers
Make sure to select the “Presale Voucher Redemption” ticket type.
4. If you would like to add additional tickets to your order you can add “General Admission” tickets to your order as well.
5. Select “Add Tickets to Order”
6. Enter your first voucher code to continue with your checkout.
7. Click “Apply Promo Code” in the cart, enter each of your voucher codes found in your confirmation email and select “Submit” after each code.
NOTE: On mobile devices click the cart icon next to the “Complete Order” button to add additional voucher codes.
8. Enter your details to complete your purchase.
If you have any questions please email us at help@otherworldphila.com and we will be happy to help!
Due to a large number of inquiries at the present time social media messages and comments are not actively monitored by customer service.