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CAREER OPPORTUNITIES
OPERATIONS MANAGER

Responsibilities Include:
– Facility Maintainance and upkeep 
– Guest Service
– Lead The Operations staff
– Achieve sales and staffing goals
– Ensure presentation and cleanliness

We are seeking an experienced, organized, and enthusiastic full-time candidate eager to join our organization. You will play a key role on the leadership team of a facility within our nationwide portfolio of entertainment assets that includes Immersive Interactive Experiences, Haunted Attractions, Halloween Festivals, Escape Rooms, and Axe Throwing. We are looking for someone with a passion for operating cutting-edge experiences for guests as well as strong supervisory experience in the entertainment and attractions industry. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our staff develop, while ensuring Otherworld Philadelphia and Thirteenth Floor Entertainment Group achieve their financial and staffing goals. The Operations Manager ensures that day-to-day business run smoothly.

LEAD TECHNICIAN

Responsibilities Include:
– Technical Repairs & Maintenance
– Staff Supervision
– Operations
– Creative

This role will be focused on supervising the team of technicians operating and maintaining the exhibition day-in and day-out, supporting special events, and contributing to new exhibit installations. This role will assist the Exhibit Manager in ensuring the execution and project management of all repairs and preventative maintenance of all exhibit technology as well as implementing improvements to evolve and improve the overall experience.
EXHIBIT MANAGER

Responsibilities Include:
– Artistic Repairs & Maintenance
– Technical Repairs & Maintenance
– Staff Management
– Operations
– Creative

This role will be focused on managing the team of technicians and artists operating and maintaining the exhibition day-in and day-out, supporting special events, and contributing to new exhibit installations. This role is responsible for ensuring the execution and project management of all repairs and preventative maintenance of all exhibit technology, scenic art, props, and textiles, as well as implementing improvements to evolve and improve the overall experience.
OPERATIONS MANAGER

Responsibilities Include:
– Staffing
– Payroll
– Customer Service
– Operations

We are looking for someone with a passion for operating cutting-edge experiences for guests as well as strong supervisory experience in the entertainment and attractions industry. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our staff develop, while ensuring Otherworld Philadelphia and Thirteenth Floor Entertainment Group achieve their financial and staffing goals. The Operations Manager ensures that day-to-day business run smoothly.