HOW TO REDEEM

IMPORTANT INFO: PLEASE READ

PLEASE NOTE: You may NOT bring Costco vouchers directly to the venue for admission. You must redeem them online in advance for the specific date and time you would like to visit.

BEFORE YOU START: Please locate your voucher codes by scratching off in the designated area on your Costco voucher.

To redeem your Costco voucher code, simply follow the instructions below:

  1. Click the “Redeem Your Vouchers” button under these instructions.
  2. Select Your Date.
  3. Select 2 General Admission Flex tickets per Costco Voucher (if you have two Costco Vouchers, add 4 GA Flex tickets, etc.).
  4. Add any desired additional tickets to your order at full price.
  5. Select “Add Tickets to Order”.
  6. Once on the “Payment Information” page, Click “Apply a promo code” on the right side.
  7. Enter your Costco Voucher code and then click “Apply”.
  8. Repeat steps 6 and 7 for however many Costco Vouchers you purchased.
  9. If you added extra tickets to your cart and need to pay for them, enter your Payment Information.
  10. Enter your contact information for your order and then click “Complete Order”.

Still Need Help?

If you have any questions please email us at help@otherworldphila.com and we will be happy to help!

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